Senior QHSE & Risk Management Leader

Ahmed
Ragab Hafez

ISO Lead Auditor  ·  Operational Excellence Expert
PhD Researcher in Crisis & Risk Management

Visionary QHSE executive with over 22 years of progressive leadership across multinational corporations, industrial manufacturing, and regulated service sectors. Architect of Integrated Management Systems and enterprise-wide safety cultures that deliver measurable, sustainable results.

22+
Years of Progressive Experience
87.5%
Defect Reduction via Six Sigma
30+
ISO Consulting Engagements across GCC
2.3M
SAR Savings — IMS Certification (45 days)
+966 532 057 478 hafez.ar@outlook.com Dammam, Eastern Province, KSA
01.

Major Achievements

87.5%
Defect Reduction
Applied Six Sigma in industrial research, improving Sigma Level from 3.89 to 5.26 and reducing production loss from EGP 6.3M to EGP 75K.
7→1
LTI Reduction — Savola Group
Spearheaded behavioral safety culture transformation, achieving an 86% improvement in occupational safety performance (ISO 45001).
96%
NFSA Compliance Score
Maintained NFSA whitelist status with a 96% compliance score through robust food safety and quality systems (ISO 9001, ISO 22000, HACCP).
45 Days
IMS Certification Upgrade
Fast-tracked IMS upgrade to ISO 2015 standards at Rowad Plastics (Tasnee), delivering 2.3M SAR in savings and achieving BRCGS 'A' Grade.
100%
P&G Compliance — 19 Standards
Achieved 100% compliance across 19 key P&G standards in three consecutive audit cycles. Recognized globally as a best-practice benchmark.
€25M
Extrusion Line Qualification
Managed quality validation of a €25M extrusion line at Obeikan SIG Combibloc, ensuring full compliance and on-time market launch.
25%
Customer Complaint Reduction
Reduced complaints by 25% and lowered product return rates from 3% to 1.7% at Savola Group through enhanced quality planning and process controls.
12
New BOPP Grades Commercialized
Led development of 12 new BOPP packaging grades at Rowad Plastics, expanding the product portfolio and supporting GCC revenue growth.
30+
ISO Consulting Engagements
Delivered over 30 ISO consulting, gap analysis, and certification preparation engagements across Oil & Gas, Manufacturing, Healthcare, and Services in GCC.
02.

Professional Experience

Sep 2024 – Present Dammam, KSA
Third-Party ISO Auditor & QHSE Consultant
TSIC — Technical Standard Inspection Co.
  • Conduct Stage 1 and Stage 2 certification audits for ISO 9001, ISO 14001, ISO 45001, and ISO 22000 across manufacturing, services, construction, and healthcare.
  • Serve as Lead Consultant for 20+ GCC organizations, providing gap analysis, IMS design, and certification preparation across Oil & Gas, EPC, food, and calibration sectors.
  • Maintain IRCA-registered lead auditor status across multiple ISO standards, upholding TÜV SAAR standards for impartiality and ethical conduct.
  • Deliver professional ISO management systems training including ISO 9001, 14001, 45001, 50001, 41001, 31000, Lean Six Sigma, and operational excellence programs.
Apr 2021 – Sep 2024 10th of Ramadan, Egypt
QHSE Senior Manager
Savola Group — Pasta Business Unit
  • Led QA, QC, HSE, and Product Development with 5 managers as direct reports, overseeing all quality and safety operations for large-scale pasta manufacturing.
  • Reduced Lost Time Injuries from 7 to 1 and instilled a floor-level safety ownership model through behavioral culture transformation.
  • Implemented HACCP and FSSC 22000 systems; managed NFSA regulatory audits achieving a consistent 96% compliance score.
  • Reduced customer complaints by 25% and product returns from 3% to 1.7% through advanced quality planning and SPC implementation.
Jan 2018 – Feb 2021 Dammam, KSA
Quality & Product Development Director / QHSE Head
Rowad Plastics BU — Tasnee
  • Achieved BRCGS Issue 5 and Issue 6 certifications with an 'A' Grade — the first BRCGS certification in the organization's history.
  • Fast-tracked IMS certification upgrade to ISO 2015 standards in 45 days, achieving 2.3M SAR in cost savings.
  • Led the development of 12 new BOPP film grades, coordinating cross-functionally with sales and R&D teams.
  • Served as Acting Operations Manager for 10 months during COVID-19, designing contingency production plans.
Dec 2015 – Feb 2017 Riyadh, KSA
Quality Manager & Quality Pillar Leader
Obeikan SIG Combibloc
  • Managed qualification of new suppliers and SKUs, achieving 0.5M SAR in material cost savings in 2016.
  • Oversaw quality validation for a €25M extrusion line project, ensuring on-specification performance at launch.
  • Served as Quality Pillar Leader within the Integrated Work System, driving operational excellence alignment.
Aug 2003 – Sep 2013 6th of October, Egypt
QHSE Leader · QC Team Leader · Lab Leader & SAP QA Key User
Procter & Gamble (P&G)
  • Progressive 10-year career spanning four leadership roles across Baby Care, Fem Care, Fabric & Home Care, and WH/Logistics operations.
  • Achieved 100% compliance across 19 key P&G global standards in three consecutive audit cycles — globally benchmarked as best-in-class.
  • Delivered 15% reduction in product defects and 20% reduction in safety incidents during Fem Care leadership tenure.
  • Qualified and trained at P&G Schwalbach Technical Center (STC), Germany, gaining hands-on expertise in R&D Core, Analytical, and Finished Product labs.
03.

Core Competencies

QHSE Strategic Leadership & Culture Transformation
Enterprise Risk Management (ERM) & Crisis Management
ISO 9001 / 14001 / 45001 / 22000 / 50001 IMS Design
Business Continuity Planning & Emergency Management
Lean Six Sigma — Process Optimization & Defect Reduction
Root Cause Analysis (RCA) & CAPA Systems
Food Safety — HACCP, FSSC 22000, BRC/BRCGS
Third-Party & Certification Body Auditing (ISO 19011)
KPI Management, Data Analytics & Performance Reporting
Statistical Process Control (SPC) & Quality Tools
EFQM / Baldrige / Saudi Excellence Award Frameworks
Supply Chain Quality & Supplier Qualification
TPM / OEE Optimization & Autonomous Maintenance
Change Management & Stakeholder Engagement
Strategic Planning & Organizational Transformation
Risk-Based Thinking & Hazard Identification (HIRA)
04.

Education & Certifications

Academic Qualifications

Doctorate (PhD) — In Progress
Crisis & Risk Management
Cairo University — Doctoral Research Program
MBA — Business Management
RBC — Regent Business College, UK  ·  2022–2023
Distinction: Strategic Management 100, Economics 100, Project Management 95
MSc — Quality Management
Cairo University — Faculty of Graduate Studies  ·  2022–2025
Thesis: Six Sigma — 87.5% defect reduction; Sigma Level 3.89 → 5.26
Professional Diploma — Statistical Quality Control
Cairo University  ·  2020–2021
Excellent grade across all subjects
BSc — Chemistry & Physics
Faculty of Science, Cairo University  ·  1994–1999

Professional Certifications

ISO 9001:2015 Lead Auditor (IRCA)
TÜV NORD / IRCA · 2019
ISO 14001:2015 Lead Auditor (IRCA)
TÜV NORD · 2021
ISO 45001:2018 Lead Auditor (IRCA)
TÜV NORD · 2021
ISO 22000:2018 Lead Auditor (IRCA)
Intertek / IRCA · 2025
NEBOSH International General Certificate
TÜV NORD / NEBOSH · 2021
BRCGS Food Safety Issue 5 & 6 — Lead
TÜV NORD · 2018 / 2020
Lean Six Sigma (Black Belt Equivalent)
Cairo University · 2025
HACCP Practitioner & Food Safety Lead
Multiple Bodies · 2021
Safety Management Diploma (NASP)
High Born / NASP · 2009
OSHA General Industry & Construction
High Born · 2009
SAP QA Key User — Certified
P&G / SAP · 2005
ISO 22716 — Cosmetics GMP
Industry · 2015
05.

Technical Skills

Management Systems & Standards
ISO 9001:2015 ISO 14001:2015 ISO 45001:2018 ISO 50001:2018 ISO 22000:2018 ISO 41001 FSSC 22000 BRCGS Issue 5/6 OHSAS 18001 HACCP GMP IMS Integration
Quality & Process Improvement
Lean Manufacturing Six Sigma (DMAIC) SPC Root Cause Analysis 8D Problem Solving FMEA PDCA Kaizen 5S Process Validation Cp/Cpk Studies
Risk, Safety & Digital
ERM HIRA / JSA / HAZOP Crisis Management BCP Incident Investigation SAP QM Module MS Office 365 Power BI KPI Dashboards Minitab Statistical Analysis

Let's Work Together

Available for consulting engagements, auditing projects, and training programs across the GCC region

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